Frequently Asked Questions
Everything you need to know about your Portwest shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7-10 business days of reaching our warehouse.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and inseam to compare against our specific garment dimensions.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and customs processing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.
Are Portwest workwear items certified for safety?
Yes, our safety and workwear range complies with international EN and ANSI standards. Specific certification details are listed on each individual product page.